Are you ready to become a Positive Energizer?

JoAnna's workshops and coaching will help activate, energize and inspire your team to higher performance!

All leaders, formal and informal, have an impact. They have an impact because they have power. Positive Leaders step up and use their power well, activating and energizing the best in their people. Is your organization fostering and enabling positively energized leaders?

Activate the link between positivity and profitability today!

Customers are Talking

Your Customers are Talking About You

Are they raving fans? Word of mouth is now more powerful than ever with social media. Let’s make an impact to have them rave about!


JoAnna’s presentations will deliver a powerful message, spreading postivity to the core of your company!

Customer Satisfaction

Customer “Satisfaction” VS. Happiness

The bridge between customer satisfaction and customer loyalty is built with positive emotion.


The Customer Care Coach® is a low cost, self-led employee engagement tool for leaders who want to inspire “customer consciousness” in their team.

What’s YOUR Customer Happiness Quotient?

Increase Profit

Master the Art of Relationship Management Today!

Customer Truly Happy

These are the 7 Critical Things to Know.

Monday Morning Motivation

Let JoAnna Jump Start Your Week!


Rated #1 Speaker at:


The Inc. Magazine Conference on Customer Service Strategies


The Business Direct Marketing Conference


Consistently Scored in Top 10% of Presentations and Shows