Walking Backwards for Happiness
How does one hire for great customer experience employees? This interview with JoAnna Brandi will help you find your own success strategies
DetailsWhat are You Celebrating These Days?
I was having trouble with my yoga practice last Wednesday. My mind was wandering all over the place and no matter how hard I tried I couldn’t calm my busy brain. “What’s UP?” I finally asked myself. That’s when I realized that although I had planned a trip to see my kids for my birthday,…
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You Became A What?
Going deeper. Diving in. Being reminded that before leading others you must lead yourself.
Last weekend for three days I became part of what was an incredible experience – and experiment When you think about it when you are the “first” of anything you are….
The 3 Keys to Extraordinary Customer Service
Last week I got a call from a friend to see if I could be a “substitute” Chamber speaker for another friend who had a family emergency. The topic, I was told, was Customer Service. I was happy to oblige. In fact, I had a program that I thought would be perfect and told the…
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Because Every Day Can Be Happiness Day!
Thank you to all who attended our impromptu “pop-up” webinar on March 20th – International Happiness Day. We took 45 minutes out of the day to discuss how to Put Positivity into Practice in life and at work. We talked about outsmarting your “happiness setpoint” and the habits, attitudes, and actions you can take to…
DetailsStress is Here to Stay. Deal With It
Ever find yourself gritting your teeth, clenching your jaw or laying on the horn just a little longer than necessary when the car in front of you does something stupid? Most likely you said “yes” to that question. You may be noticing that life has gotten a little bit more stressful these days.…
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