All leaders, formal and informal, have an impact. They have an impact because they have power. Positive Leaders step up and use their power well, activating and energizing the best in their people. Is your organization fostering and enabling positively energized leaders?
Could your team use positive energizing?
JoAnna's workshops and coaching will help activate, energize and inspire your team to higher performance!
Activate the link between positivity and profitability today!

Your Customers are Talking About You
Are they raving fans? Word of mouth is now more powerful than ever with social media. Let’s make an impact to have them rave about!
JoAnna’s presentations will deliver a powerful message, spreading postivity to the core of your company!

Customer “Satisfaction” VS. Happiness
The bridge between customer satisfaction and customer loyalty is built with positive emotion.
The Customer Care Coach® is a low cost, self-led employee engagement tool for leaders who want to inspire “customer consciousness” in their team.
What’s YOUR Customer Happiness Quotient?





